Terms Of Business


1.1 These are the terms on which we will carry out the work for you. Please ensure that you read them carefully before asking our staff to begin the work. We have highlighted those terms that you should pay particular attention to.


After we visit your property and agree a cost for the job we will give you a copy of the job spec which outlines the work we have contract with yourself – your have full right to cancel this contract within 14 days of signing this agreement – please see your cancelling notice below


3.1 The price you pay will be detailed on your order form which you will be given a copy of and when the costs are expected to be paid


4.1 If we fail to comply with these terms, we are responsible for any loss or damage you suffer that is a foreseeable result of our breach of the terms or our negligence. Loss or damage is foreseeable if it is an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into this contract.
4.2 We will make good any damages caused to your property by us during the course of carrying out the work. However, we are not responsible for the cost of repairing any pre-existing faults or damage to your property that we discover in the course of carrying out the work or if we cause damage having to gain access to your property or any hidden pipes or drains to enable us to carry out the work (except where we have been negligent).
4.3 The work we carry out is for domestic and private use and as such we will not be liable for any loss of profit to your business, loss of business, business interruption, or loss of business opportunity.
4.4 We do not exclude or limit in any way our liability for:
(a) death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors;
(b) fraud or fraudulent misrepresentation;
(c) breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession);
(d) breach of the terms implied by sections 3, 4 and 5 of the Supply of Goods and Services Act 1982 (description, satisfactory quality, fitness for purpose and samples); and (e) defective products under the Consumer Protection Act 1987.


5.1 If we have to cancel an appointment due to an event outside our control or the unavailability of our engineer or key materials without which we cannot carry out the work, we will promptly contact you.
5.2 If we have to cancel an appointment under clause 7.1 and you have made any payment in advance for the work, we will refund this to you.
5.3 If we have already started the work by the time we have to cancel we will not charge you anything and you will not have to make any payment to us.


6.1 We are a company registered in Scotland. Our company registration number is SC646040 Our registered office is at 21 West Nile Street, 2/1, Glasgow, Scotland, G1 2PS & Our showsite address is 270 Langmuir Rd, Glasgow G69 7RR

6.2 If you have any questions or if you have any complaints, please contact us. You can contact us by telephoning 0141 896 0272

6.3 If you wish to contact us in writing, you can send this to Us by e-mail, by hand, or by pre-paid post to OBG Builders Ltd 21 West Nile Street, 2/1, Glasgow, Scotland, G1 2PS or info@outdoorbuildinggroup.co.uk We will confirm receipt of this by contacting you in writing. If we have to contact you in writing, we will do so by e-mail, by hand, or by pre-paid post to the address you provide to us when you book your appointment.


7.1 We will use the personal information you provide to us to:
(a) carry out the work;
(b) process your payment for such the work;
and (c) inform you about similar products or services that we provide, but you may stop receiving these at any time by contacting us.
7.2 You agree that we may pass your personal information to credit reference agencies and that they may keep a record of any search that they do.
7.3 We will not give your personal data to any other third party.


8.1 We may transfer our rights and obligations under these terms to another organisation, and we will always notify you in writing if this happens, but this will not affect your rights or our obligations under these terms.
8.2 This contract is between you and us. No other person shall have any rights to enforce any of its terms.
8.3 Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
8.4 If we fail to insist that you perform any of your obligations under these terms, or if We do not enforce our rights against you, or if We delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that We will automatically waive any later default by you

8.5 Client to be present on day of installation if not our installers will use their own judgement on compiling your scope of works

8.6 Client to provide power and if required water access

8.7 During construction work our company will be released from its responsibility to insure any non protected equipment or goods such turf or monoblock isn’t damaged

8.8 During the laying of concrete natural spillage is expected

8.9 Price agreed on the clients signed copy of the order form will be the scope of works to be completed on site we will quote for any additional cost for further work and if accepted will complete the work on site works will be completed in good faith

8.10 Timescale of work is weather or working conditions dependent

8.11 Payment is due on day of completion of works or otherwise stated in your written contract

8.12 Where a skip hire is required our company will not be reasonable for any damages which may be caused by the skip company providing or removing their skip

9. All deposits are non refundable after 14 days from signed order date or payment date whatever is earlier

9.1 You, as our client are fully responsible for all planning and building applications where required even if the company offer drawing support

9.2 Any additional work out with your signed contract will incur additional charges

9.3 The company offer includes 10 year structural warranty support, this warranty excludes all movable components, including but no limited to doors, windows, plumbing, and electrical works

10.1 This Section applies if and only if you offer to contract with us, or contract with us, as a consumer – that is, as an individual acting wholly or mainly outside your trade, business, cr